Terms of Service

These Terms of Service ("Terms") govern your access to and use of this service provided by Dona Dolce Patisserie ("we", "us", "our"). By accessing or using this service, you agree to be bound by these Terms. If you do not agree, do not use this service.

Contact Information

Business name: Dona Dolce Patisserie
Address: 53 Hazem Al Themaid St, Umm Salal Muhammed, Umm Salal Municipality, Qatar
Email: orders@donadolce.cyou

Acceptance of Terms

By using this service, you agree to comply with these Terms and all applicable laws and regulations. We may update these Terms from time to time; continued use after changes constitutes acceptance of the updated Terms.

Use of the Service

• You may use the service to browse products, place orders, and access features offered by our online platform.
• You must provide accurate, current, and complete information when creating an account or placing an order.
• Accounts, passwords, and any information used to secure your account are your responsibility. Notify us immediately if you suspect unauthorized use.

Prohibited Conduct

You agree not to:

• Use the service in a manner that violates laws, rights of others, or these Terms.
• Interfere with the security or operation of the service, attempt to access unauthorized areas, or introduce malicious code.
• Submit false or misleading information or place orders with no intention to pay.

Orders, Pricing, and Payment

All orders are subject to acceptance and availability. Prices displayed are subject to change. Payment processing is handled by third-party providers; by submitting payment information, you agree to their terms.

We reserve the right to cancel orders or limit quantities. If we cancel an accepted order, we will notify you and refund any amount charged.

Deliveries and Refunds

Delivery times are estimates and not guaranteed. Responsibility for perishable goods should be considered when providing delivery instructions. Refunds and exchanges are handled according to our returns policy posted on the site; contact us at orders@donadolce.cyou for assistance.

Intellectual Property

All content on this service, including text, images, logos, and design, is owned by or licensed to us and protected by intellectual property laws. You may not copy, reproduce, modify, or distribute content without our prior written consent.

Disclaimer of Warranties

This service is provided "as is" and "as available" without warranties of any kind, express or implied. We disclaim all warranties to the fullest extent permitted by law, including merchantability, fitness for a particular purpose, and non-infringement.

Limitation of Liability

To the fullest extent permitted by law, Dona Dolce Patisserie and its affiliates, officers, employees, and agents will not be liable for indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the service. Our total liability for direct damages will be limited to amounts paid by you for the specific order giving rise to the claim.

Termination

We may suspend or terminate your access to the service for breach of these Terms, for inactivity, or for other reasons. Upon termination, your rights to use the service cease, but accrued rights and obligations will survive.

Third-Party Services and Links

The service may contain links or integrations with third-party services. We are not responsible for third-party content, practices, or privacy policies. Use of third-party services is subject to their terms.

Dispute Resolution and General Terms

These Terms constitute the entire agreement between you and us regarding the service. If a provision is found unenforceable, the remainder will remain in effect. Nothing in these Terms is intended to limit legal rights you may have under applicable consumer protection laws.

Changes to These Terms

We may modify these Terms at any time. We will provide notice of material changes on the site or by other means. Continued use after changes constitutes acceptance of the updated Terms.

Contact

For questions about these Terms or to contact us, email orders@donadolce.cyou or write to 53 Hazem Al Themaid St, Umm Salal Muhammed, Umm Salal Municipality, Qatar.